Functions Of A Patient Advocate In The Society

By Sally Delacruz


Provision of patient advocacy services is undoubtedly one of the fastest emerging careers. The institution of a patient advocate has been reinforced by international media and reports. It is a field that has caught the interest of medical professionals such as doctors and nurses, social workers and even entrepreneurs keen on venturing in to a new market niche. The wide scope of advocacy services has made all these have a role to play as a advocate among patients.

The health care system, irrespective of the country you hail from, has become extremely tenuous that patients have to find an intermediary between themselves and the health provider. Doctors and nurses are not sufficient anymore to help us navigate through the many problems in the system. Professional private advocates become the best option for patients.

Advocates play numerous roles so far as helping the patient is concerned. They help in pursuing claims with the insurance companies, explaining the diagnosis and treatment of a disease or even in reviewing hospital bills. Medical advocacy remains one of the most important mode of advocacy and is integral to the positive outcome of the treatment process.

A medical advocate will take part in the deliberations between the sick individual and the doctor. It is the duty of the specialist to help clients make up his mind on tough medical decisions, monitor hospital services to ensure the person gets the best and closely look in the medication such drugs to ensure they are correct dosage. He or she may even ensure the sick is in appropriate conditions to prevent the risk of infection.

The advocate may play simple tasks such as overseeing transportation of patients or their movement into nursing homes.

The advocate while acting as a link between the client and the health care provider should ensure that the two sides are furnished with all the vital information. The client needs to be aware of the rules and procedures that have been set by the health care provider. On the other hand, the later needs to have relevant information such as previous health problems of the patient. This promotes quick recovery of the sick individual hence to it that the whole medical process runs smoothly without any strains.

There is no special accreditation or license that is required to venture in this field, institutions such as colleges and universities have come up with special program mes meant to equip advocates with skills. They organize workshops and others even offer certificates. Basic legal knowledge is also of benefit. One is required to be updated on legislation and rules that have been enacted with regard to self advocacy services. Therefore self education is paramount.

Personal skills are very necessary in the delivery of these services. In fact those persons who are caring, empathetic and can put themselves in the shoes of their clients are the best in this field. A family member, a child, a spouse or even a chaplain may play the role of an advocate. Services of professionals such as doctors or nurses may also be sought.




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